CARIBBEAN UNITY NETWORK LTD ACCESSIBILITY POLICY

Version: 1.0

Effective Date: 25 September 2026
Last Updated: 25 September 2026
Next Review Date: September 2027
Document Owner: Caribbean Unity Network Ltd

1. Purpose

Caribbean Unity Network Ltd is committed to creating an inclusive organisation that is accessible to all people, regardless of disability, age, health condition, language background, digital confidence or personal circumstances.

This policy sets out our commitment to improving accessibility across our website, digital communications, publications, services, events and public engagement activities.

We recognise that accessibility is an ongoing responsibility and an essential part of promoting equality, participation and community inclusion.

2. Scope

This policy applies to:

• the Caribbean Unity Network website;
• digital communications;
• online publications and resources;
• online and in-person events;
• organisational communications;
• volunteers, contributors and representatives acting on behalf of Caribbean Unity Network; and
• third-party services used to support our activities where reasonably practicable.

3. Our Commitment

Caribbean Unity Network believes that everyone should be able to access information, participate in activities and engage with our work with dignity and independence.

We are committed to:

• reducing barriers to participation;
• promoting equal access to information and opportunities;
• designing services and communications with inclusion in mind;
• listening to feedback from users and communities;
• considering accessibility from the earliest stages of planning; and
• continuously improving accessibility as the organisation grows.

We will consider requests for reasonable adjustments and alternative formats individually and will seek to provide an appropriate solution wherever reasonably practicable.

4. Digital Accessibility

We aim to make our website and digital resources accessible to the widest possible audience and will work progressively to identify and address accessibility barriers in line with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

This includes seeking to provide:

• clear and consistent navigation;
• logical page structures and headings;
• readable fonts and colour contrast;
• accessibility across desktop, tablet and mobile devices;
• support for keyboard navigation;
• meaningful alternative text for images;
• plain-English content where appropriate;
• compatibility with commonly used assistive technologies;
• captions or transcripts for audio and video content where reasonably practicable; and
• accessible forms and downloadable documents.

5. Communications and Publications

We aim to ensure that organisational communications are clear, respectful and accessible.

Where reasonably practicable, we will:

• avoid unnecessary jargon;
• use clear language;
• provide accessible electronic documents;
• consider readability and formatting;
• review colour contrast and visual presentation; and
• respond to requests for alternative formats.

Alternative formats may include:

• accessible digital documents;
• large-print materials;
• alternative electronic formats; or
• other reasonable adjustments where appropriate.

6. Events and Public Engagement

Accessibility will be considered when planning events, meetings, workshops and public activities.

Where reasonably practicable, this may include considering:

• venue accessibility;
• step-free access;
• accessible toilets;
• hearing or communication requirements;
• dietary requirements;
• online accessibility needs;
• seating arrangements; and
• clear event information in advance.

The nature and scale of adjustments may vary depending upon the resources available and the circumstances of each event.

7. Third-Party Services

Some content and services may be provided by organisations outside the control of Caribbean Unity Network Ltd.

Examples may include:

• ticketing platforms;
• embedded videos;
• social media services;
• mapping services;
• survey tools; and
• external publications.

While we encourage accessibility best practice, we cannot guarantee the accessibility of third-party content or systems that we do not control.

Where concerns are identified, we will seek reasonable alternatives where practical.

8. Feedback and Continuous Improvement

• We welcome feedback from users, visitors and community members regarding accessibility.
• Feedback helps us identify barriers and improve the accessibility of our services and communications.
• We will consider all reasonable suggestions and seek to make improvements where practical and proportionate.
• Accessibility concerns may be reported using the contact details provided below.

9. Responsibilities

Accessibility is a shared responsibility across Caribbean Unity Network.

The organisation will seek to:

• consider accessibility when developing projects, services and communications;
• provide appropriate guidance to volunteers, contributors and representatives;
• respond appropriately to accessibility concerns; and
• promote inclusive and respectful working practices.

People acting on behalf of Caribbean Unity Network are expected to consider accessibility insofar as it is relevant to their role.

10. Monitoring and Review

Caribbean Unity Network will monitor accessibility and identify opportunities for improvement across its website, communications, publications, events and other activities.

This may include:

• periodically reviewing website accessibility and usability;
• considering accessibility when publishing content or introducing services;
• reviewing feedback received from users and stakeholders;
• addressing significant issues identified through testing or routine use; and
• considering accessibility when selecting third-party platforms and services.

This policy will be reviewed periodically and updated where necessary to reflect organisational developments, changes in legislation or recognised good practice, technological developments, feedback and identified opportunities for improvement.

11. Contact Us

For accessibility questions, feedback, requests for reasonable adjustments or requests for information in an alternative format, please contact: 

Caribbean Unity Network Ltd

Company Number: 17399192

Email: accessibility@caribbeanunitynetwork.com

Website: www.caribbeanunitynetwork.com

Version 1.0

Caribbean Unity Network Ltd